Official Document

Terms and Conditions mera44
Official Platform Rules

This document contains the rules and terms of use for the mera44 platform, which are binding on all registered members. Please read carefully before using any of our services.

Last Updated: 1 January 2026

Important: By registering or using any mera44 service, you agree to be bound by all terms and conditions stated in this document. If you do not agree, please stop using the platform immediately.

Section 01

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and mera44 ("Platform", "We", or "mera44") governing your use of the website, mobile app, and all services provided by mera44.

With accessing, registering, logging in, or using any part of the mera44 platform — including the web version or mobile app — you hereby acknowledge that you have read, understood, and agreed to comply with all Terms stated herein without exception.

These Terms should be read together with Privacy Policy and Responsible Gambling Policy mera44 which forms part of the platform's overall regulatory framework.

Important Note: If you are under 18 years of age, or if the laws in your country prohibit participation in online betting activities, you are not permitted to use the mera44 platform in any way whatsoever.

Section 02

Account Eligibility

To register and use the mera44 platform, you must meet all eligibility requirements below without exception:

  • Aged 18 years and above at the time of registration and throughout the duration of platform use
  • Being an individual acting on your own behalf and not on behalf of any third party
  • Do not reside in a region or country where online betting activities are prohibited under local law
  • Have never been directed by mera44 to close or suspend an account previously due to a terms violation
  • Do not suffer from any mental disorder or addiction that could impair decision-making related to wagering
  • Having full legal capacity to enter into a binding agreement under applicable law

Mera44 reserves the right at any time to request age and identity verification from any member. The identity verification process (KYC) is mandatory for processing withdrawals and may be required for deposit activity exceeding certain limits.

Section 03

Registration & Account

Each user is only permitted to hold one account only on the mera44 platform. Holding multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any credit balance.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, phone number, email address, and any other details requested by the platform. Providing false or misleading information is a serious violation of these Terms and may result in immediate account closure.

  • You are solely responsible for maintaining the confidentiality of your account password
  • All activities carried out under your account are entirely your responsibility
  • Notify the mera44 support team immediately if you suspect unauthorised access to your account
  • Mera44 will not be held liable for any losses arising from your failure to keep your password secure
  • Accounts are personal and may not be transferred, sold, or shared with any other party

mera44 uses two-factor authentication (2FA) to protect your account. We recommend enabling this feature via your account settings for added security.

Section 04

Deposits & Withdrawals

Mera44 offers a variety of payment methods suited for users in Malaysia, including local bank transfers, digital wallets, and other online payment options. All transactions are processed through systems protected by 256-bit SSL encryption.

Deposit: Funds deposited into a mera44 account are for wagering purposes only. Minimum and maximum deposit limits are subject to the chosen payment method and may change from time to time. mera44 reserves the right to hold any deposit suspected of being linked to fraudulent activity or money laundering.

Withdrawal: Withdrawal requests will be processed by mera44 within the stipulated timeframe depending on the payment method. Withdrawals may only be made to the same account or payment method used for the deposit, except in specific circumstances approved by our finance team.

  • Identity verification (KYC) may be required before your first withdrawal is processed
  • Mera44 reserves the right to delay withdrawals that require additional review for security reasons
  • Any taxes or charges imposed by payment providers are the member's responsibility
  • Withdrawals will not be processed to third-party accounts under any circumstances
  • Daily and weekly withdrawal limits may apply depending on your account verification level

Warning: Any attempt to make withdrawals using funds obtained through fraud, system manipulation, or money laundering will be reported to the relevant authorities and the account will be immediately closed.

Section 05

Bonuses & Promotions

Mera44 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback, and tournament prizes. Each bonus is subject to specific conditions outlined in its respective promotion terms.

The general terms applicable to all mera44 bonuses and promotions are as follows:

  • Each promotion may only be claimed once per member unless otherwise stated
  • Wagering requirements (rollover) must be met before any withdrawal involving bonus funds is permitted
  • Bonuses cannot be withdrawn directly; only winnings generated through bonus usage may be withdrawn once the requirements are met
  • Mera44 reserves the right to void any bonus where there is evidence of abuse or fraud
  • Promotions may be withdrawn or modified by mera44 at any time without prior notice
  • Using multiple accounts to claim bonuses will result in cancellation of all bonuses and account closure

For the full terms and conditions of each current promotion, visit the Platform or contact our 24/7 support team via live chat in the app.

Section 06

Game Rules

All games available on the mera44 platform are operated in accordance with their respective game-specific rules. Game outcomes are determined by a Random Number Generator (RNG) system that has been independently audited to ensure fairness and transparency.

In cases where there is technical issues or disruptions during a game session, mera44 reserves the right to void the affected game rounds and return the bets to the member's account. Any winnings obtained during a verified technical disruption are invalid and will not be paid out.

  • Members are responsible for ensuring a stable internet connection while playing
  • Results recorded by the mera44 server are final in all disputes
  • The use of automation software, bots, or any third-party tools to play is strictly prohibited
  • Mera44 reserves the right to limit or restrict access to any game without prior notice
  • Minimum and maximum bets for each game are subject to that game's rules
Section 07

Prohibited Conduct

To ensure a safe and fair experience for all members, mera44 maintains a list of strictly prohibited conduct on our platform. Violation of any of these prohibitions may result in immediate account suspension or closure without compensation.

  • Registering or maintaining more than one account
  • Using a false identity or fraudulent payment information during registration or transactions
  • Colluding with other players to manipulate game outcomes
  • Exploiting bugs, system errors, or technical vulnerabilities on the platform for unfair advantage
  • Using any form of automation software, AI bots, or third-party tools to gain an unauthorised advantage
  • Distributing content containing seditious, defamatory, or unlawful elements on the platform
  • Taking any action that could compromise the integrity, security, or reputation of the mera44 platform
  • Using the platform for money laundering or any financial criminal activity

Serious Consequences: mera44 works closely with financial authorities and law enforcement. Any suspicious activity will be reported and legal action may be taken against individuals involved.

Section 08

Account Closure

You have the right to close your mera44 account at any time by contacting our support team. Valid credit balances will be returned to you once the verification process is complete, subject to applicable withdrawal conditions.

Mera44 also reserves the right to close, suspend, or restrict any account under the following circumstances:

  • Violation of any terms stated in this document
  • Confirmation that registration information is false or misleading
  • Member requests for a self-exclusion programme
  • Instructions from legal authorities or relevant regulatory bodies
  • Suspected activities related to fraud or money laundering

In the event of account closure due to a terms violation, mera44 reserves the right to forfeit any credit balances, including unprocessed wins, as compensation for losses incurred by the platform.

Section 09

Data Protection

Mera44 is committed to protecting the privacy and security of all members' personal data. The collection, storage, and use of your personal data is governed entirely by Privacy Policy which forms part of this agreement.

In summary, mera44 collects and processes your personal data for the following purposes only: identity verification, transaction processing, service improvement, and compliance with legal requirements. Your data will not be sold or shared with any third party without your consent, except as required by law.

All data transmitted between your device and mera44 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Section 10

Limitation of Liability

Mera44 provides its platform and services on an "as is" basis. While we strive to keep the platform running without interruption at all times, mera44 cannot guarantee that the service will always be available, error-free, or meet every specific user requirement.

To the extent permitted by applicable law, mera44 shall not be liable for:

  • Financial losses arising from your betting activity on the platform
  • Service disruptions due to planned or unplanned system maintenance
  • Losses caused by network, device, or internet connection issues on the user's end
  • Actions or omissions of third-party payment providers
  • Any indirect, incidental, or punitive damages arising from the use of the platform
Section 11

Terms Amendment

Mera44 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the official mera44 website.

We will endeavour to notify members of important amendments via in-platform notices or email to their registered address. However, it is the member's responsibility to review the latest Terms and Conditions periodically. Continued use of the platform after amendments are published constitutes acceptance of the revised terms.

Section 12

Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, our team is available to assist you at any time through the following support channels:

  • Live Chat: Available 24/7 directly in the mera44 app or website
  • Email: [email protected] (displayed as text, not a link)
  • FAQ: Visit FAQ page for answers to frequently asked questions

The mera44 support team operates 24 hours a day, 7 days a week including public holidays, and communicate in English for your convenience.

Platform that Transparent & Responsible

The Terms and Conditions are more than a legal document — they reflect mera44's commitment to operating fairly, transparently, and responsibly for all members.

Full Transparency

Every rule, bonus condition, and withdrawal policy is stated clearly and in detail. mera44 does not hide any conditions in fine print — all terms are openly accessible to all members at any time.

Secured Data Protection

Your personal and financial information is protected by 256-bit SSL encryption and a multi-layered access control system. mera44 complies with international data security standards and never sells member data to any third party.

Audited Games

All games on the mera44 platform use a Random Number Generator (RNG) that has undergone independent auditing by an accredited certification body. This ensures every game round is truly random, fair, and cannot be manipulated.

Responsible Betting

Mera44 provides a range of responsible gambling tools including deposit limits, self-cooling-off periods, and self-exclusion programs. We prioritise member well-being above commercial interests and actively encourage healthy betting habits.

Genuine 24/7 Support

The mera44 support team does more than resolve technical issues — they are also trained to assist members facing account queries, terms clarification, or concerns about their wagering habits with empathy and professionalism.

Regular Updates

Mera44's Terms and Conditions are updated periodically to reflect platform changes, new regulations, and feedback from the member community. All amendments are communicated to members via platform notices and registered email.

FAQ Terms & Conditions

Answers to the most frequently asked questions by mera44 members regarding the platform's terms and conditions.

Yes, the minimum age requirement is 18 years old without exception. mera44 will request age verification during the KYC process, and any account found to have been registered by an underage individual will be closed immediately with a refund of the relevant credit balance.

No. Each individual is only permitted to hold one account only. Holding multiple accounts is a serious violation of mera44's terms and may result in the closure of all associated accounts and the forfeiture of all credit balances and pending wins.

Depending on the severity of the violation, actions may include temporary account suspension, permanent account closure, forfeiture of credit balances and wins, and reporting to the relevant authorities. mera44 reserves the right to take appropriate action at its sole discretion.

mera44 processes most withdrawals within less than 5 minutes for local Malaysia payment methods. However, withdrawals requiring additional KYC review or involving large amounts may take longer. Contact our 24/7 support team if your withdrawal has been pending for more than 24 hours.

You may close your account at any time by contacting the mera44 support team via 24/7 live chat. Valid credit balances will be returned once the verification process is complete. If you wish to exclude yourself from the platform for responsible gambling reasons, we offer a self-exclusion program that can be activated immediately.

mera44 reserves the right to amend these Terms at any time. For significant amendments, we will endeavour to notify members via in-platform notices or email. However, it remains the member's responsibility to review the latest Terms periodically. Continued use of the platform after amendments are published constitutes acceptance of the new Terms.

Understand the Terms, Play with Confident & Secure

You now have a complete understanding of the mera44 platform rules. Join over 500,000 Malaysian players who play with full confidence, knowing their rights and responsibilities.

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